Have Questions About Returns?
Get in touch with our customer service team
Frequently Asked Questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Our Return Policy
We stand behind the quality of our products. If you're not completely satisfied with your purchase, we offer hassle-free returns within 30 days of purchase.
Return Eligibility
- Items must be unused and in original condition
- Original packaging and tags must be intact
- Return must be initiated within 30 days of purchase
- Proof of purchase (order number or receipt) is required
How to Return
- Contact our customer service team with your order number
- Receive a prepaid return shipping label
- Pack your item securely and ship it back to us
- Once received and inspected, we'll process your refund
Refund Timeline
Refunds are typically processed within 5-7 business days after we receive and inspect your returned item. The refund will be credited to your original payment method.
Exceptions
The following items cannot be returned: final sale items, custom orders, and items purchased more than 30 days ago.
Amélia Noir
